NABFINS Recruitment 2026: Customer Service Officer and Telecaller Posts

NABFINS Limited has invited applications for Customer Service Officer (CSO) and Telecaller posts under its 2026 recruitment drive. Candidates who have completed PUC/10+2 can apply for these positions. Freshers are eligible, while candidates with relevant experience may be preferred for the Customer Service Officer role.

The recruitment includes a field-based Customer Service Officer position and a Telecaller – Work From Home position. For the CSO role, candidates must have a valid driving licence and motorcycle because the position involves field visits and customer-related activities.

The application process is being conducted through email, and the last date to apply is 26 August 2026. Candidates should submit their applications before the deadline.

NABFINS Recruitment 2026 – Overview

NABFINS is a subsidiary of NABARD and is an RBI-registered non-deposit-taking NBFC.

NABFINS Vacancy 2026

NABFINS has announced recruitment opportunities for the following positions:

• Customer Service Officer (CSO) – Field Work
• Telecaller – Work From Home

The available recruitment information does not specify the total number of vacancies. Candidates should therefore check the official NABFINS recruitment information before applying.

NABFINS Recruitment 2026 Eligibility

Educational Qualification

Candidates should have completed PUC/10+2 or an equivalent higher-secondary qualification to apply for the advertised positions.

This makes the recruitment relevant for candidates looking for 12th-pass job opportunities in the financial-services sector.

Experience

Freshers can apply for the advertised positions. For the Customer Service Officer role, candidates with approximately 1 to 3 years of relevant experience may be preferred.

Language Requirement

Candidates applying for the Customer Service Officer position should be able to read, write and speak the relevant local language as well as English. This is important because the role involves regular communication with customers and branch-level teams.

Driving Licence and Motorcycle

A valid driving licence and motorcycle are mandatory for the Customer Service Officer position. The CSO role involves field visits, customer sourcing and collection-related activities.

NABFINS Customer Service Officer Job Role

The Customer Service Officer position primarily involves customer acquisition and field-level operations.

Major responsibilities include:

• Sourcing new customers.
• Identifying potential business locations.
• Conducting primary verification of customer information.
• Supporting customer onboarding.
• Conducting required group training activities.
• Maintaining customer and operational data.
• Supporting pre-disbursement activities.
• Assisting with disbursement-related work.
• Following up with customers for scheduled installments.
• Supporting collection and recovery activities.
• Reporting collection and demand-related information to the branch management team.

The role is therefore more suitable for candidates who are comfortable with field work, customer interaction and travelling within the assigned area.

NABFINS Telecaller Job Role

The Telecaller position is listed as a Work From Home role.

The major responsibilities include:

• Calling existing and prospective customers from the provided database.
• Following up with customers.
• Maintaining records of conversations and follow-ups.
• Understanding customer concerns.
• Analysing customer issues and their underlying reasons.
• Providing appropriate information and guidance to customers.

Candidates with good communication and basic computer skills may find this role suitable. NABFINS’ published telecalling job description also emphasizes communication, computer skills and the ability to work independently or as part of a team.

NABFINS Recruitment 2026 Job Locations

The Customer Service Officer positions are reported for the following states:

• Bihar
• Odisha
• Chhattisgarh
• Rajasthan

The Telecaller position is listed as a Work From Home opportunity.

Candidates should verify the exact location and applicable state requirements before submitting their application.

NABFINS Recruitment 2026 Important Date

The application deadline is 26 August 2026. Candidates should submit their resume before the closing date rather than waiting until the final day.

NABFINS Recruitment 2026 Application Process

Eligible candidates are required to apply by submitting their updated resume through email rather than completing a conventional online application form.

How to Apply for NABFINS Recruitment 2026

1. Check the eligibility requirements for the CSO or Telecaller position.
2. Prepare an updated resume with your educational qualification and experience.
3. Mention your active mobile number and email address.
4. Clearly mention relevant skills and work experience, if applicable.
5. CSO applicants should ensure that they meet the driving licence and motorcycle requirements.
6. Attach the updated resume to your email.
7. Use a clear subject line mentioning the post you are applying for.
8. Send the application to the recruitment email address mentioned in the official NABFINS recruitment information.
9. Submit the application on or before 26 August 2026.
10. Keep a copy of the sent email and resume for future reference.

Candidates should verify the application email address and other details on the official NABFINS website before sending their application.

NABFINS Recruitment 2026 Selection Process

A detailed written-examination or interview process has not been specified in the recruitment information available for these posts.

Candidates who submit their resumes may be shortlisted based on their educational qualification, experience, communication skills, field suitability and other job requirements. Further recruitment instructions may be communicated to shortlisted candidates.

Therefore, applicants should regularly check their email after submitting their resume.

NABFINS Recruitment 2026 Application Fee

No application fee has been specified in the recruitment information available for these positions.

Candidates should be cautious of anyone asking for money in connection with recruitment. NABFINS itself has published a public warning that it does not solicit money or favours for official recruitment.

NABFINS Recruitment 2026 Important Links

Important: Candidates should verify the latest recruitment instructions, eligibility requirements and application details on the official NABFINS website before applying.

Frequently Asked Questions

What is NABFINS Recruitment 2026?

NABFINS Recruitment 2026 is a recruitment opportunity for Customer Service Officer and Telecaller positions.

What qualification is required for NABFINS Recruitment 2026?

Candidates should have completed PUC/10+2 or an equivalent qualification.

Can freshers apply for NABFINS CSO Recruitment 2026?

Yes. Freshers are eligible to apply, although relevant experience may be preferred for the Customer Service Officer role.

Is a driving licence required for the NABFINS CSO post?

Yes. A valid driving licence and motorcycle are mandatory for the Customer Service Officer field position.

What is the last date to apply for NABFINS Recruitment 2026?

The last date to apply is 26 August 2026.

Is the NABFINS Telecaller job Work From Home?

Yes. The recruitment information lists the Telecaller position as Work From Home.

How can I apply for NABFINS Recruitment 2026?

Candidates should prepare an updated resume and submit it through the email/application method specified in the current NABFINS recruitment information. Applicants should verify the latest details on the official NABFINS website before applying.

Final Note

NABFINS Recruitment 2026 can be a relevant opportunity for 10+2-pass candidates and freshers interested in customer service, microfinance and financial-services roles. Candidates interested in the Customer Service Officer position should be comfortable with field work and meet the driving requirements, while the Telecaller position is listed as Work From Home.

Since the application deadline is 26 August 2026, eligible candidates should complete the application process without delay.